Contact
Center

Shaping the Customer Experience
The MiXBS Contact Center orchestrates multichannel customer support for businesses of any size. It initiates and processes inbound and outbound voice and text messages in different communication channels.
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Multi Agent

From 6$

ANY COMMUNICATIONS

A specialist who provides both voice and written customer support at the same time

Voice Agent

From 5$

VOICE COMMUNICATION CHANNEL

Customer support specialist via voice communication channels

Text Agent

From 5$

TEXT MESSAGES

Customer support specialist in written communication channels

REVIEWS AND PRESENTATIONS
Tasks of the Contact Center

Processing the requests

Hot line

Customer notification

Surveys

Claim processing

Orders confirmation

Tracking the delivery process

Product/service adaptation process

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If you wish, you can fill in only the field "You contacts" with a phone number or mail address, this is the only required field sufficient to start contacting.
If you decide to start cooperation with our company, you need to take into account the following.
Your personal data is only stored on our servers. We do not, under any circumstances, transfer personal data to a third party. When an attempt is made to obtain personal data by third parties, even if their receipt is a rule of law, personal data is destroyed. This kind of work is built into the structure of our software.

    Corporate blog

    How it's made?

    We know the success of any business largely depends on the loyalty of its customers. And therefore, one of the important tasks is to build a clear and convenient system of interaction between a business and its customers.

    Based on many years of our own experience in the field of customer service, software development and integration of cloud systems, we have created a system that makes it possible to deliver comprehensive and multi-channel customer support for any business.

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