Green mobility

We have impressive results in working with clients of car rental companies, scooter hires, electric scooters and other clean energy mobility equipment hire.

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INDUSTRY CHALLENGES

Boosting Green Mobility Rental's Customer Service

Problem

MiXBS partnered with Green Mobility Rental to improve their customer support, specifically focusing on addressing technical issues, which make up a substantial part of clients’ concerns and require high-quality, fast solutions.

1/3

Solution

Our team addressed various challenges with the rental platform, vehicle startups, and scooter trunk malfunctions. We streamlined account creation, managed invoicing, and resolved payment disputes. Our trained operators excelled in upselling, leading to a substantial increase in subscription and package sales surpassing the demand for individual rides.

2/3

Result

Our customized solutions have significantly contributed to Green Mobility Rental's growth and customer satisfaction. By tailoring our services to their needs, we've enhanced their operations and customer experience, driving their success and supporting green mobility initiatives.

3/3

EXPLORE miXBS

Streamline Operations and Reduce Costs

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Using our software, we successfully build highly effective remote teams of customer service agents for our Clients and help cut company's costs.

above industry average

CSAT, NPS

of transport and international law

Knowledge

OUR EXPERIENCE

Why Do Clients Choose Us

all over the world

50 countries

response time

operators

Multilingual

10 seconds

project launch

24-48 hours

Unlock Your Potential

Why You Need Our Solutions

Get price

Boost your productivity and streamline call center management with our expert outsourcing services. Experience an omnichannel system that understands your customers. Partner with us for real business results and benefit from our extensive experience. We focus on continuous employee training and building robust metrics and analytics for exceptional customer service. Join us and watch your business thrive!

MANAGE TIME

How we make things happen

Hightech outsourced call center

Our team has carefully developed a unique program designed to simplify workflows and ensure the smooth operation of your organization's call center. We are committed to continuous improvement, integrating the latest technological innovations to improve our systems.

1/3

Experienced team

Being a well-known brand, we use advanced technologies to quickly form remote teams of any complexity, train them effectively, and constantly monitor their performance. Grow your business with the help of experienced professionals and ensure your projects are in good hands.

2/3

Win-Win Partnership

By seamless integration into our clients' operations, we gain a deep understanding of market dynamics and user needs, swiftly adapting to evolving workloads and client demands. Together, we co-create successful solutions by nurturing collaborative partnerships.

3/3

SATISFIED CUSTOMERS

Client Reviews

MiXBS is efficient, reliable, and goal-oriented, handling 14,000-16,000 daily interactions across channels and consistently meeting our KPIs. They ensure transparency with good management and show adaptability by expanding into new languages.

MiXBS has been a vital partner for Ramayoga, providing exceptional customer service and reliability. Their excellence, scalability, and adaptability align with Ramayoga's vision, this ensures an outstanding customer experience in the wellness industry.

MiXBS has been an invaluable partner for BUCH, enhancing customer service and ensuring reliability in ticketing systems. Their excellence, scalability, and adaptability align with BUCH's vision, making MiXBS essential for exceptional user experiences.